10 Questions to Ask Your Home Care Provider


These questions are based on the Standards that CAHC providers  are required to follow.  If you receive a "no" answer to any of these questions, you may want to consider other providers who meet these professional standards for home care.  

1. Does a registered professional nurse assess needs and write a personalized care plan? Does the nurse supervise the care on an ongoing basis?

2. Are the home health aides providing Personal Care services trained and certified?

3. If you need skilled nursing services, are there licensed RNs and LPNs that have the clinical skills needed to take care of you?

4. Did the aide or nurse have a criminal background check done such as one required by the NJ Board of Nursing to obtain certification/licensure?

5. Does the aide get continuing in-service education in home care?

6. Is there backup personnel if the assigned aide misses a day(s)?

7. What insurance coverage does the agency have in place?

8. Do the aides and nurses pay taxes, get worker’s compensation, and have disability coverage?

9. Does the agency follow federal, state, and local regulations for safety and quality of care?

10. Are the home care services eligible for Medicaid or Medicaid special waiver programs and/or insurance coverage?

For more details about New Jersey home care and accredited home care providers, visit www.cahcnj.org.